I have a “support” post-type(private) where comments are text replies. The member adds a new ticket and the conversation goes with the comments.
Currently, everting is normal, but I want to extend features.
I want to get notify myself with “firstname.lastname@example.org” and also notify the post author email. I don’t want the WordPress comment notification feature, it sucks. I want the notification on for only “support” post and to the post author and me.
A simple line of text: Hello! a new reply Check Here